Following up on the recent Tweet.sg case, where founder and owner of Tweet.sg SMS-Twitter service lashed out at users who commented on the lag time of Tweet.sg, Daryl Tay of Uniquefrequency.com shows a good example of a free service that doesn’t feel that its users owe them something, much less lash out at them.
In fact, the aforementioned service, gothere.sg, has had examplary open communication with its users via Twitter. People who have problems with the service or criticize it, receive responses inquiring about the status of the problems, so that …